DearSirs：
Thankyouforyourletterof20January20xx.WearedisappointedtohearthatourpriceforFlamecigarettelightersistoohighforyoutoworkon.YoumentionthatJapanesegoodsarebeingofferedtoyouatapriceapproximately10%lowerthanthatquotedbyus.
Weacceptwhatyousay，butweareoftheopinionthatthequalityoftheothermakesdoesnotmeasureuptothatofourproducts.
Althoughwearekeentodobusinesswithyou，weregretthatwecannotacceptyourcounterofferorevenmeetyouhalfway.
Thebestwecandoistoreduceourpreviousquotationby2%.Wetrustthatthiswillmeetwithyourapproval.Welookforwardtohearingfromyou.
Yoursfaithfully，
TonySmithChiefSeller