DearMr.Robert,
Iwouldliketoapologizeforthedelayinshippingyourorder.Duetoexcessivedemandlastmonth,itseemsimpossibleforustoprocessalltheordersintime.
However,wesentyourorderearlierthismorning,andwearesureyouwillreceivethembytomorrow.
Pleaseacceptoursincereapologiesagainforanyinconveniencewehavecausedyou.
Thankyouverymuchforyourconsideration.
Yourstruly,
NKCCo.