Throughthisinternship,Irealizedthatasahotelattendant,enthusiasminthehotelworkisimportant,butalsoneedtohavegoodservicecapabilities.Forexample,thereisnoknowledgeofunexpectedevents,evenifthereisenthusiasmtonoavail,becauseitrelatesto"canandcannot"technicalproblems.
LanguageskillsLanguageisthewaiterandgueststoestablishagoodrelationship,impressedwiththeimportanttoolsandways.Languageisthematerialshellofthinking,whichreflectsthespiritofthewaiter,temperament,theattitudeofcharacter.Guestscanfeelthemostimportanttwoaspectsisthewaiter'swordsanddeeds.Waiterintheexpression,payattentiontothenaturaltoneofthefluid,amiable,inspeedtomaintainuniform,atalltimescalm,polite.
Atwork,Icanobeytheministerialleadership,doagoodjobpreparingmeals.Strictlyenforcetheworkprocedures,serviceproceduresandhealthrequirements,andstrivetoimprovethequalityofservice.Withtheinitiative,enthusiasm,patience,courtesy,thoughtfulattitude,andconstantlyimprovetheserviceattitude.Divisionoflaborregardlessofhome,unityandcooperation,fastandgoodtocompletethereceptiontask.Toproperlyarrangetheguestsseated,payattentiontotheguestsdiningsituation;timelyreplacementoftableware,ashtrays,taketheinitiativeforthegueststosmoke;timelycleanupthedesktop,replacethecleantablemat.Worktoconcentrate,todohandground,footground,eye,ground,intimeforcustomerstoprovideservices.Workcancontrolemotions,maintainagoodattitude.Encounteredguestcomplaints,andimmediatelyreporttohigher-levelleadershiptoresolve,atanytimetomeetcustomerservicerequirements.
Andthefriendlycoexistencebetweencolleagues,oftenmutualhelpandsolidarity,wherethestaffaresowarmandfriendly,theycanstandinthestaff'sownpointofviewoftheproblem.
Internship,althoughshort,theharvestisalot,whichhasthejoyofsuccess,thebitternessoffailure,ahappysmile,therearedistress.UndertheguidanceoftheleadershipcarefullyinthefullsupportofmycolleagueswiththehelpofmyvariousaspectshavemadegreatprogressinthefutureIwillworkharder,Ibelieve,IOK!